TERMS OF RETURN

What should I do if I want to return a product that I purchased?

You can return it within 14 days from the date you received your order.  You Can provide information by contacting our support department about your return process and you can return your product via cargo as TFF Sportif A. Ş. E-Shop cash on delivery.

Regarding overseas orders; your cargo agency may require an additional tax fee to pay customs office due to custom laws and regulations in your country.

Your request is being considered by the authorities once it reaches us and an information email is sent to you when your return takes place.

You must be sure that you have sent the product complete with the original invoice, undamaged package, unused, undamaged form as a result of operating errors with order number to the address of TFF Sportif A. Ş. E-Shop  Hasan Doğan Milli Takımlar Kamp ve Eğitim Tesisleri Riva/34829/Beykoz/İstanbul .

If the invoice of product is corporational, for return process, you must send it together with “ return invoice” billed as “ Product unit price+ VAT” without including shipping that Corporation has organized.  We can not complete order return that is organized on behalf of corporations unless “retrun invoice” is not billed.

The product boc, package, standard accessories if any should be found complete and undamaged in the package you return us.

You can mention our Yurtiçi Kargo customer number to your courier company when necessary

In order to send with Yurtiçi Kargo, our customer number is 384727847